Overview
At Avi Bharadwaj, we are committed to providing our users with high-quality online courses. We understand that sometimes plans change, and you may need to cancel your purchase. This Cancellation & Refund Policy outlines the conditions under which refunds will be granted for our online courses.
Cancellation Policy
- Course Access: If you have not accessed any of the course materials, you are eligible for a full refund within 14 days of your purchase.
- Partial Access: If you have accessed a portion of the course materials but have not completed more than 25% of the course, you may be eligible for a partial refund. The refund amount will be determined based on the percentage of the course accessed.
- Completed Courses: No refunds will be issued for courses that have been completed or if more than 25% of the course has been accessed.
Refund Process
- Requesting a Refund: To request a refund, please contact our support team at info@avibharadwaj.com with your purchase details and reason for the cancellation.
- Refund Approval: Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.
- Refund Credit: All refunds will be credited to our users within 5-7 business days in the original form of payment.
Exceptions
- Technical Issues: If you experience any technical issues that prevent you from accessing the course, please contact our support team. We will work with you to resolve the issue or provide a refund if the issue cannot be resolved.
- Promotional Offers: Refunds for courses purchased during a promotional offer will be handled on a case-by-case basis. The amount refunded will be the promotional price paid, not the regular course price.
Changes to This Policy
Avi Bharadwaj reserves the right to modify or update this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at info@avibharadwaj.com.